New CMHA Crisis Line And Website Set To Launch In Southwestern Ontario

'Reach Out' is the name of the new crisis line and website and will launch in August.

The Canadian Mental Health Association is getting ready to roll out a new crisis outreach line and website for Oxford, London, Middlesex and Elgin. 

Reach Out will launch in August and will be available 24/7. Executive Director Mike McMahon tells Heart FM this will make it easier to get the help you need during a time of crisis. 

"It will consolidate what is potentially six crisis lines or six lines people call at the moment for information crisis services or otherwise into 1 easily communicated information source, 1 easily communicated telephone number and will also include a web site and web chat options as well." 

McMahon provides just one example of why the web chat option will be beneficial. 

"If they are at a library and don't have access to a phone for example, they could initiate service through a web chat now confidential private health care services wouldn't be provided through a web chat but that access to service to get the ball rolling would be accessible to somebody who doesn't have a phone." 

McMahon says they are hoping to have the Reach Out crisis line ready by August 23.
 

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