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Woodstock's Quality Inn Awarded 2013 Platinum Hospitality Award

Thursday, 30 May 2013 11:22

Woodstock's Quality Inn has been awarded the 2013 Platinum Hospitality Award from Canada's largest hotel franchiser, Choice Hotels Canada. The award is handed out to just three percent of the chain's 307 locations and is based on surveys and third-party reviews, including brand identity and condition. Hotel General Manager, Ifhan Hudda says this award was a culmination of many years of hard work from his staff. "Definitely the stringent policies and standards, making sure they're always followed and most of all making sure the guest is always attended to. We want to anticipate their needs and we will keep doing that. In order to do and make sure that keeps happening, that is how we can make sure we keep winning these awards every year." Director of Franchise Operations, Brendan Gibney says it's getting very hard for hotels to win the prestigious Platinum Hospitality Award. "It's all about cleanliness and condition of the hotel, it's all about guest satisfaction at the front desk. So they just need to keep doing what they're doing and they do what they do really well, so it's a matter of being consistent and in hotels that's the really difficult part." "Every year it's harder to win because our system gets better every year. So these guys, who have won I think award four times in the past five years, to see a perennial winner is really almost unheard of." The Quality Hotel & Suites is just one of ten properties in Canada to receive this honour.

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