CAS is Still Operating During Pandemic

Monday, 25 May 2020 at 05:55

In a press release on Friday, they said Children's Aid Societies and Indigenous Child and Family Well-Being Agencies are continuing their child protection services in Ontario.

OXFORD COUNTY - The Children's Aid Society of Oxford County is continuing its services during the COVID-19 pandemic.

In a press release on Friday, they said Children's Aid Societies and Indigenous Child and Family Well-Being Agencies in are continuing their child protection services in Ontario.

They also say Children's Aid Societies were deemed an essential workplace by the provincial government on March 24th.

Their primary concern is the health and well-being of our children, youth, families, our staff, and the wider community. They continue to follow recommendations from public health officials and their safety and service measures are being updated accordingly.

And although their buildings are closed to the public until further notice, staff continues to work remotely.
Executive Director Tina Diamond says their staff and services are still available.

“The health and safety of our staff and our community is our priority. We want to make sure Oxford County knows that we are continuing to provide services, and our staff remain available to support children, youth, and families.”
Even though most of their services are offered through technology, face to face contact with children, youth, and families is happening using protective equipment when it is necessary.

Director of Services Giselle Lutfallah explains more details.

“All face to face contact is determined on a case by case basis. We recognize that many families in our community are struggling with isolation and limited resources. These factors can decrease protective measures which are in place to increase child safety. We are here to help families that may be struggling.”

In these situations, a CAS employee will wear the appropriate Protective Personal Equipment (PPE) and there will also be PPE available for families to wear, if it is required.

Diamond adds they'll remain open to serve the community.

“Through these difficult times, we are still operational as an organization and we are committed to being available to our community, and responsive to those in need of services.”

Referral information is continuously being taken by child protection workers 24/7, and they're responding to all referrals related to child protection.

There will be face-to-face responses for emergency and high-risk situations, and all other services will continue through staff, who will be working remotely.

You can call 519-539-6176 or 1-800-250-7010 if you have concerns regarding a child, youth or family in the community.