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UPDATE: Cyber Security Experts Investigating Oxford Incident

Tuesday, 16 September 2025 05:51

By Marcie Culbert X @marcieculbert

Photo Credit: Damian Dudek

The technical incident involves Oxford County's information system.

UPDATE 3 (December 12th @ 1:10 p.m.) - 

Another update has been released regarding the cyber attack on the Oxford County computer system.

Members of the public have had personal and private information compromised relating to some programs and services that are offered by the County.

The information that was compromised includes; social housing and social assistance programs between 2020 and 2025, including Ontario Works, licensed child care service providers, and child care fee subsidy applications; housing funding programs between 2022 and 2025, such as the Home Ownership Program, My Second Unit, or the Residential Repair Program; and job applicants who were selected for an interview at Oxford County.

Individuals whose personal health care information may have been accessed will receive direct notification from Oxford County by mail.

For updates or more information, please visit the Oxford County website.

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UPDATE 2 (September 24th @ 4:02 p.m.) - Another update regarding the Oxford County IT cyber incident.

It has been released that personal information of past and current employees was compromised as a result of the cyberattack. Each past employee has been notified via a letter mailed to their last known address to be advised of precautionary measures and support the County is able to offer. If a past employee needs to update contact information, you can do so on the Oxford County website.

At this stage, the investigation is ongoing as to whether and to what extent the personal information of other groups may be compromised. If it is determined that the personal information of other individuals has been compromised, the County will carry out notifications as quickly as possible to those affected.

The County continues to ask for patience at this time, and will continue to provide as much information as they can, as they are able.

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UPDATE (September 23rd @ 5:30 a.m.) - In a statement released yesterday, Warden Marcus Ryan confirmed that it was a cyber security incident but IT staff responded as soon as it was identified.

The County called in third party cyber security experts to conduct a forensic investigation while also assisting with containment and remediation. The County is also working with them to introduce additional security measures to make sure this doesn't happen again.

Officials are working to determine if any information was compromised during the incident. If any information was compromised, the extent of the leak will be investigated as well.

Warden Ryan is asking everyone to be patient while this investigation takes place.

"Please be aware that our full response to this incident may occur over months, not days. Further, as with any type of investigation, there will be details we cannot publicly share without compromising the investigation and our response to it. We ask for your patience as we continue to respond to this incident. We are committed to providing you with as much information as we can, as we are able."

All of the county's systems are operating normally at this time, so there should be no changes public services.

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OXFORD COUNTY - Oxford County is currently looking into a technical incident involving its information system.

Warden Marcus Ryan didn't release a lot of details on the matter in his official statement yesterday.

He did say that it was a quickly evolving situation with a lot of unknowns and a coordinated response is currently underway. He also said that all systems are operating normally and there's no changes to the services offered to the public at this time.

You can read the full statement below:

"Oxford County has discovered, and is currently responding to, a technical incident relating to its information system.

At this time, all systems are operating normally and there are no changes to the services we provide to the public.

Please know this is a quickly evolving situation with many unknowns. While we do not have more details to share at this time, I want to assure the public that a coordinated response is underway.

As Warden, I continue to be engaged with staff and have every confidence that they have taken, and will continue to take, all necessary steps to protect residents, partners and employees.

We will provide further updates as we are able."

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