Latest Update From Oxford County Regarding COVID-19

Friday, 20 March 2020 14:49

The Oxford County administration building at 21 Reeve Street in Woodstock, is only serving the public by telephone, email. or appointment only.

OXFORD COUNTY - The Oxford County administration building at 21 Reeve Street in Woodstock, is now only serving the public by telephone, email. or appointment only.

The move was done to support social distancing measures that slow the spread of COVID-19.

This means the general public will not be allowed to enter the building without a pre-booked appointment except for deliveries. The designated entry point for all pre-booked visits is the Peel Street entrance (south doors). Signs will be posted outside of the doors letting people know how to request service by telephone or email.

If you have an in-person appointment, you will:

- Be screened over phone or email for symptoms of COVID-19

- Undergo what is known as an active screening process when you arrive for your appointment. Active screening includes answering questions about symptoms and exposure, and a touch-free infrared temperature reading before a visitor is cleared to enter.

As part of these measures, the Human Services counter, serving social assistance, housing and children's services, will move to the lower east desk in the main lobby. Visits to this counter must be pre-booked by emailing humanservices@oxfordcounty.ca or calling 519-539-9800.

Beginning Saturday, March 21, the Waste Management Facility in Salford will be open for commercial use only, and not available for residential drop off. Payment by debit or credit is preferred. Please note garbage and recycling collection are continuing as normal, but residents are asked to stay tuned for information on service changes that will affect some residents after May 4. Wasteline at www.wasteline.ca will have further updates in the coming weeks.

The Provincial Offences Act Administration Office at 415 Hunter Street in Woodstock is also open for pre-booked appointments only, or telephone or email service.

Oxford County reassures residents that our essential services are prepared for COVID-19. Paramedic Services (ambulance) is well prepared, resourced and taking all precautionary measures. Public Works services, including garbage and recycling, water, wastewater, and roads maintenance are uninterrupted. High-quality long-term care at Woodingford Lodge continues, although visitor restrictions are in place. Our community’s most vulnerable people continue to receive support and service from Human Services.

Limiting public access to the building does not mean we are limiting services. It is important for Oxford County residents to know that the County remains open for business, and we will provide service through the available options of telephone, email or pre-booked, in-person appointments.

For COVID-19-related updates for all our services, including Oxford County Library, Provincial Offences Act Administration, County Archives and more, visit www.oxfordcounty.ca/covid-19. The County also reminds residents to check the websites of their local area municipality for service updates.