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WPS Reporting Increase in Dropped 911 Calls

The WPS has experienced an increase in dropped 911 calls recently, so it's encouraging Android users to turn off the Emergency SOS setting on their phones.

WOODSTOCK - The Woodstock Police Service would like Android smartphone users out there to check the Emergency SOS settings on their phones.

911 operators have reported an increase in the number of dropped emergency calls lately and they believe it could have something to do with a recent update to the Android operating system. The phone will automatically call 911 if an Android user pushes the side button key five times back-to-back.

Woodstock Police say lots of people have been accidentally triggering this feature by mistake, so it's encouraging Android users to go into their phone settings, select the Safety and Emergency section, and turn off the Emergency SOS feature.

Woodstock Police say accidental 911 calls can take away valuable time and resources from actual emergencies.

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